Internal Sales Administrator

Are you ready to join AVEX?

With 300 colleagues in the Netherlands, Belgium and the United Kingdom, we are one of the fastest growing players in the audio-visual world. Would you like to grow together with us?

For our London based team, we would like to get in touch with candidates for the position of:

Internal Sales Administrator

Role Responsibilities

Sales Support:

• Collaborate with the sales team to provide administrative support in preparing quotes, proposals, and contracts.

• Support in coordination of sales events, exhibitions, and conferences.

• Customer Relationship Management:

• Follow up with customers to gather feedback on products or services.

• Collaborate with the customer support team to address customer concerns and ensure satisfaction.

• Help maintain positive customer relationships and contribute to customer retention efforts.

• Coordinate with sales and warehouse teams to manage product availability and delivery schedules.

• Answering incoming calls and directing them to the relevant colleagues

• Dealing with a variety of different queries from customers / suppliers

Maintain and organize sales records, contracts, and customer files:

• Assist in preparing and updating sales presentations, proposals, and reports.

• Ensure documentation complies with company policies and standards.

Communication and Correspondence.

• Serve as a liaison between the sales team and other internal departments.

• Respond to customer inquiries, providing information and assistance.

• Manage email and phone communications efficiently and professionally.

Data Management:

• Input and maintain accurate customer and sales data in the CRM system.

• Creating new client accounts, recording their information accurately on the internal systems

• Generate regular reports on sales performance, customer feedback, and other relevant metrics.

• Conduct data analysis to identify trends and opportunities for improvement.

Required knowledge and skills:

• Excellent communication and interpersonal skills.

• An excellent command of English, both verbally and in writing.

• A good understanding of pricing and margins

• Proven experience in administrative or support roles, preferably in a sales environment.

• Strong organizational skills and attention to detail.

• Proficiency in using CRM systems and other relevant software.

• Ability to multitask and prioritise tasks in a fast-paced environment.

• Familiarity with sales processes and terminology

What we offer
AVEX offers you a varied and challenging job in an exciting industry that uses the most modern technologies. There is an open and positive 'can do' atmosphere within our family business. Enjoying your work is the basis for good results. We put the customer first and think proactively.

In addition to a modern working environment, we offer;

• A competitive salary within the range of £30,000 to £34,000

In addition to these practical benefits, we have our own AVEX Academy that facilitates you in following training courses in the required knowledge areas and products to support your personal development and career! You will work in an enthusiastic team in which cooperation and job satisfaction are paramount and there is room for your own input and vision.

About AVEX

AVEX is a progressive family business with headquarters in Breukelen (NL) and branches in Zwolle, Utrecht, The Hague, Brussels and London. We have been supplying our customers with innovative audio-visual IT solutions for project design and maintenance for more than 35 years. But there is more! We also offer all audio-visual event support at events, both nationally and internationally. Many “Top 100” companies are provided with the best creative solutions by our 250 colleagues.

Interested?

Are you interested in this position? Please leave your details via the application form. Do you have questions you would like to discuss first? Please contact Tim de Vries (recruitment) on +316 519 37 357.